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Returns

Here at Forevermodo we do NOT offer any refunds on any of our products, this is a legal agreement when purchasing from Forevermodo.com 

 

All orders are subject to availability.

 

You may return any unwanted items (at your own expense) to us for an exchange or store credit up to 14 days after you receive your purchase.

 

Please note, we do not accept any exchanges, refunds or returns on SALE items.

 

We will only accept your returned item providing it is in an unused condition with the original tags still attached. If you remove the tags from any of the items purchased, we will not be able to process any exchange for that item

 

We cannot offer an exchange on any grooming products such as pierced jewellery, lingerie, swimwear and/or cosmetic products.

 

Any damaged or worn items, including makeup stains or general wear and tear, will be refused an exchange and the order will be sent back to you. Any shoes must be tried on indoors and must not show any signs of wear.

 

All exchanges will take up to 14 working days to process after we have received it back.

 

All orders are looked over by 2 different members of staff before being dispatched to ensure accuracy. Any orders returned under the claim it is faulty will be thoroughly inspected for any tampering.

 

If you believe you have been sent a faulty or incorrect item, please email us at wecare@forevermodo.com before sending your order back to us.

 

If you would like an exchange on any of your order items you MUST complete the return form enclosed with your order and return this back to us along with the items you wish to exchange. You can post these to Forevermodo.com, 46 Hamilton Road, Longsight, Manchester, M13 0PE, UK. 

 

We advise all parcels are sent using a tracked postal service as Forevermodo.com cannot be held liable for any parcels lost in transit. If any parcels are lost in transit and you are unable to provide us with a valid postal tracking number then we will not be able to process your exchange.

 

Forevermodo.com reserve the right to refuse any exchange should it not meet the requirements stated in the terms and conditions above and as such will be returned to you.